Novasoft is proud to be recognized as an LS Retail Diamond Partner for four consecutive years (2022, 2023, 2024, and 2025)—a distinction awarded by LS Retail to top-performing partners based on delivery success and expertise. This 4-year streak reflects Novasoft’s consistent impact helping retailers and hospitality brands modernize operations using LS Central on Microsoft Dynamics 365 Business Central.
Choosing a partner with four consecutive years at LS Retail’s Diamond tier isn’t about logos—it’s about reducing delivery risk and accelerating results. For customers, this recognition typically translates into:
Faster go-live, fewer surprises: proven delivery playbooks and implementation discipline
Unified omnichannel operations: POS + ERP + inventory + eCommerce + analytics aligned in one platform
Better customer experience: shorter queues, accurate availability, reliable fulfillment, consistent pricing and promotions
Stronger operational control: real-time dashboards, cleaner data, and scalable processes for growth
LS Retail positions the Diamond tier as the highest-level recognition within its awards program.
Novasoft’s work is reflected in published LS Retail customer success stories—showing real outcomes across restaurant, grocery, and lifestyle sectors:
LS Retail’s case study highlights improvements such as a kitchen display system, real-time order updates, central menu/recipe management, real-time inventory visibility, and stronger analytics for decision-making.
HB Brands reports improved visibility that helped reduce failed/cancelled orders, and emphasizes readiness for mobile app and delivery-platform integrations.
SOHO moved from separate systems into a unified LS Central platform—citing benefits like real-time reporting, reduced manual work, and a holistic customer view.
The story describes customer-facing benefits like shorter shopping time, improved checkout experiences, and stronger eCommerce fulfillment—supported by automation features such as electronic shelf labeling.
Retail and hospitality brands in the GCC are balancing rapid expansion with rising customer expectations. Modern platforms like LS Central + Business Central help brands standardize operations while keeping the experience consistent across:
New store openings and multi-country rollouts
High-volume POS & peak trading performance
Inventory accuracy and replenishment across locations
Delivery aggregator and digital ordering ecosystems
Financial visibility across stores, concepts, and markets
As Novasoft celebrates its 2022–2025 Diamond Partner recognition, our focus remains clear:
We will continue investing in sector-specific delivery capabilities, templates, and best practices for:
Grocery & convenience
Specialty retail & lifestyle
Quick-service restaurants (QSR) and casual dining
Multi-brand / multi-concept operators
Novasoft supports customers across KSA, Bahrain, Kuwait, the UAE, and other GCC markets—helping ambitious brands implement and scale connected commerce in demanding environments.
Beyond go-live, Novasoft stays engaged for continuous:
optimization and performance tuning
rollout expansion and localization
omnichannel enablement (eCommerce, delivery, loyalty, analytics)
adoption and change management
If you’re planning to modernize your POS + ERP, unify omnichannel operations, or scale your Retail/F&B footprint across the GCC, Novasoft’s four-year LS Retail Diamond Partner track record and published success stories demonstrate proven delivery at scale.