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What’s Brewing in Saudi Arabia?

How Novasoft Empowers Coffee & F&B Businesses with Dynamics 365 Business Central

 

Saudi Arabia’s coffee and food & beverage (F&B) sector is experiencing rapid growth. Driven by Vision 2030, evolving consumer preferences, and the expansion of specialty cafés and hospitality groups, coffee has become both a lifestyle and a high-growth business segment.

For companies supplying coffee products, brewing equipment, and machinery across the Kingdom, operational excellence is critical. At Novasoft, we help Saudi-based businesses modernize their operations using Microsoft Dynamics 365 Business Central, a cloud ERP designed for scale, compliance, and usability.


The Saudi Coffee & F&B Business Reality

Coffee businesses in Saudi Arabia operate within a unique environment:

  • High demand from cafés, hotels, and corporate clients

  • Imported coffee beans and machinery with complex landed costs

  • Strict ZATCA VAT compliance requirements

  • Multi-branch operations across Riyadh, Jeddah, Dammam, and emerging cities

  • Increasing focus on service quality, uptime, and customer experience

Managing these challenges using fragmented systems creates risk, inefficiency, and limited visibility.


Why Novasoft Recommends Dynamics 365 Business Central for KSA Businesses

As a Microsoft Solutions Partner in Saudi Arabia, Novasoft delivers Dynamics 365 Business Central implementations aligned with local regulations, business practices, and growth ambitions.

1. Localized Inventory Management for Coffee & Equipment

Business Central enables Saudi coffee suppliers to manage both consumables and machinery effectively:

  • Lot and batch tracking for coffee beans, pods, and syrups

  • Expiry date management to meet food safety standards

  • Serial number tracking for espresso machines and grinders

  • Multi-warehouse and branch-level inventory visibility

This reduces wastage, improves availability, and supports rapid expansion.


2. Integrated Sales for Products, Machines, and Contracts

Coffee businesses in KSA often serve B2B customers with long-term agreements. Business Central supports:

  • Bundled sales (coffee machines with recurring coffee supply)

  • Contract pricing for cafés, hotels, and enterprises

  • Automated recurring invoicing

  • Accurate VAT calculation and invoicing compliant with ZATCA

Novasoft configures these workflows to reflect real-world Saudi sales models.


3. Service & Warranty Management Across the Kingdom

For coffee machinery suppliers, service quality is a major differentiator in Saudi Arabia. With Business Central, Novasoft enables:

  • Centralized service order management

  • Technician scheduling across regions

  • Warranty and service contract tracking

  • Spare parts integration and service history by serial number

This ensures faster response times and higher customer satisfaction.


4. Financial Control with Saudi Compliance Built In

Saudi coffee businesses face cost pressures from imports, logistics, and price volatility. Business Central delivers:

  • Real-time profitability analysis by branch, product, or customer

  • Landed cost calculations for imported beans and machinery

  • VAT-compliant reporting aligned with ZATCA requirements

  • Multi-currency support for international suppliers

Novasoft ensures financial transparency while meeting local regulatory needs.


5. Familiar Microsoft Experience for Faster Adoption

Business Central integrates seamlessly with Microsoft tools already used by Saudi organizations:

  • Outlook for sales and procurement communication

  • Excel for flexible reporting

  • Power BI for management dashboards

  • Microsoft Teams for collaboration across branches

This familiarity reduces training effort and accelerates user adoption.


Why Saudi Businesses Choose Novasoft

Novasoft combines local presence in Saudi Arabia with deep expertise in Microsoft Dynamics solutions.

Our value to KSA coffee and F&B businesses includes:

  • Saudi-specific ERP localization and VAT compliance

  • Industry-focused configuration for consumables and machinery

  • Structured implementation with minimal disruption

  • Ongoing support, optimization, and user enablement

We focus on delivering measurable business outcomes—not just software deployment.


Brewing Sustainable Growth

As Saudi Arabia continues to invest in F&B, hospitality, and local entrepreneurship, coffee businesses must operate with agility and insight.

With Dynamics 365 Business Central, implemented by Novasoft, coffee product and machinery suppliers gain:

  • Operational control

  • Regulatory confidence

  • Scalable, cloud-based ERP infrastructure

Whether you are a growing local roaster or a nationwide machinery distributor, Novasoft helps you build a future-ready operation aligned with Vision 2030.


Ready to Transform Your Coffee Business?

Partner with Novasoft to explore how Dynamics 365 Business Central can support your Saudi F&B operations.

Website: www.novasoft.sa
Email: sales@novasoft.sa

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