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Microsoft Dynamics 365 Business Central ERP: Features, Benefits, and Cost Breakdown

As Riyadh accelerates its digital transformation under Saudi Vision 2030, organizations are increasingly adopting Microsoft Dynamics 365 Business Central ERP to modernize operations, improve financial control, and ensure regulatory compliance. For mid-sized and growing enterprises, Business Central offers a powerful, scalable, and cost-effective ERP platform aligned with Microsoft’s cloud ecosystem.

At Novasoft, we specialize in Microsoft Dynamics ERP implementation in Riyadh, helping Saudi businesses deploy Business Central with precision, compliance, and long-term value.


Why Microsoft Dynamics 365 Business Central Is Ideal for Riyadh-Based Businesses

 

Microsoft Dynamics 365 Business Central is an all-in-one ERP solution designed for organizations that require enterprise-grade functionality without the complexity of legacy ERP systems.

Key advantages for businesses in Riyadh include:

  • Native integration with Microsoft 365, Power BI, Azure, and Teams

  • Built-in financial management, supply chain, and project accounting

  • Cloud-first architecture with high availability and security

  • Support for VAT, ZATCA e-invoicing, and Saudi compliance

  • Rapid deployment compared to traditional ERP platforms

Business Central is particularly well-suited for companies transitioning from legacy accounting software or fragmented systems.


Core Technical Capabilities of Dynamics 365 Business Central

Financial Management

 

  • General ledger, accounts payable/receivable

  • Budgeting and financial forecasting

  • Multi-currency and multi-entity accounting

  • Saudi VAT configuration and reporting

  • Automated bank reconciliation

Supply Chain & Inventory Management

 

  • Real-time inventory tracking

  • Demand forecasting and replenishment

  • Warehouse and location management

  • Vendor and procurement automation

Sales & Customer Management

 

  • Sales order processing

  • Pricing and discount management

  • Customer credit control

  • Integration with Dynamics 365 Sales and CRM

Project & Job Costing

 

  • Project planning and execution

  • Cost tracking and profitability analysis

  • Resource allocation and time tracking

Reporting & Analytics

 

  • Embedded Power BI dashboards

  • Real-time KPIs and financial insights

  • Custom reports for management and auditors


ERP Cost in Riyadh: Microsoft Dynamics 365 Business Central Pricing

 

One of the most common questions from Saudi organizations is: “What is the cost of ERP in Riyadh?”


ERP cost depends on licensing, implementation, customization, and support.

1. Microsoft Business Central License Cost (Saudi Arabia)

 

Microsoft Business Central is subscription-based:

  • Essentials License:
    SAR 300 per user/month
    (Finance, supply chain, inventory, purchasing, sales)

  • Premium License:
    SAR 412 per user/month
    (Includes manufacturing and advanced project management)

  • Team Member License:
    SAR 30 per user/month
    (Read-only or light usage)

Actual pricing may vary based on Microsoft offers.


2. Business Central Implementation Cost in Riyadh

 

Implementation cost depends on business size and complexity:

Company Size Estimated Implementation Cost
Small Business SAR 60,000 – 120,000
Mid-Sized Company SAR 120,000 – 300,000
Large / Multi-Entity SAR 300,000+

This typically includes:

  • Business process analysis

  • System configuration

  • Data migration

  • User training

  • Go-live support


 

3. Customization & Localization Cost

 

For Saudi businesses, additional costs may include:

  • ZATCA e-invoicing integration

  • Custom reports and workflows

  • Third-party system integrations

  • Advanced approval hierarchies

Estimated range: SAR 20,000 – 150,000, depending on scope.


4. Annual Support & Maintenance Cost

 

Ongoing ERP support typically costs:

  • 15–25% of implementation value per year

  • Includes system monitoring, upgrades, and user support


Why Choose Novasoft for Microsoft Dynamics ERP in Riyadh

 

Novasoft is a trusted ERP partner delivering Microsoft Dynamics 365 Business Central in Saudi Arabia with a strong focus on compliance, performance, and scalability.

Our Differentiators:

 

  • Local expertise in Saudi ERP regulations

  • Proven Microsoft Dynamics implementation methodology

  • Industry-specific ERP configurations

  • Secure cloud deployment on Microsoft Azure

  • Dedicated post-implementation support team

We ensure your ERP investment delivers measurable business outcomes.


Industries Using Business Central in Riyadh

 

Microsoft Dynamics Business Central is widely used across:

  • Trading & distribution companies

  • Manufacturing and assembly operations

  • Professional services firms

  • Retail and eCommerce businesses

Its modular architecture allows organizations to scale functionality as they grow.


Start Your Microsoft Dynamics ERP Journey with Novasoft

 

If you are evaluating ERP software in Riyadh or planning to implement Microsoft Dynamics 365 Business Central, Novasoft can help you reduce risk, control cost, and accelerate ROI.

Contact Novasoft today to schedule a Business Central ERP consultation tailored to your organization.

 

Riyadh, Saudi Arabia – Novasoft, a leading Microsoft Dynamics and ERP solutions provider, today announced the successful go-live of LS Central ERP on Microsoft Dynamics 365 Business Central for one of Jordan’s oldest and most established supermarket chains. This implementation marks a major milestone in the retailer’s ERP-led digital transformation initiative.

The project replaces multiple legacy systems with a single, unified ERP and retail management platform, enabling seamless integration of point of sale (POS), inventory management, supply chain, merchandising, and financial operations.

Unified Retail ERP Platform

 

By deploying LS Central ERP, built natively on Microsoft Dynamics 365 Business Central, the supermarket chain now operates on a centralized, scalable ERP solution that delivers real-time visibility and operational control across all retail locations.

Key capabilities include:

  • Integrated POS and back-office operations

  • Centralized inventory and replenishment management

  • End-to-end supply chain and procurement

  • Financial management and accounting within the ERP

  • Real-time reporting and analytics

This unified ERP architecture eliminates data silos, improves operational efficiency, and enhances decision-making across the organization.

Supporting Scalable Growth

 

The cloud-ready ERP platform provides a future-proof foundation to support business growth, regulatory compliance, and potential omnichannel expansion. The solution also improves system performance, security, and maintainability while reducing IT complexity.

Novasoft’s Expertise

 

Novasoft delivered the project through its proven ERP implementation methodology, covering solution architecture, LS Central configuration, data migration, system integration, user enablement, and go-live support. The successful rollout highlights Novasoft’s deep expertise in retail ERP implementations using Microsoft Dynamics 365 and LS Retail technologies.

About Novasoft

 

Novasoft is a trusted provider of ERP, retail, and digital transformation solutions built on the Microsoft Dynamics 365 platform. With a strong regional presence, Novasoft helps organizations modernize operations, improve efficiency, and drive business growth through technology.

Introduction

 

Modern businesses in Saudi Arabia demand flexibility, speed, and real-time access to data. As organizations in Riyadh expand operations and adopt digital-first strategies under Vision 2030, the ability to manage business processes anytime and from any device has become essential.

Microsoft Dynamics 365 Business Central delivers this flexibility through powerful apps for mobile, tablet, and desktop, enabling decision-makers and teams to stay connected whether they are in the office, on-site, or working remotely.

At Novasoft, we help Saudi businesses unlock the full potential of Business Central across all devices to improve productivity and operational efficiency.


What Is the Dynamics 365 Business Central App?

 

The Dynamics 365 Business Central app is a cloud-based ERP application available on:

  • Desktop (Web Browser & Windows App)

  • Tablet (iPad and Android tablets)

  • Mobile (iOS and Android smartphones)

All versions connect to the same real-time data hosted securely on Microsoft Azure, ensuring a consistent experience across devices without data duplication or delays.


Why Multi-Device ERP Access Matters for Businesses in Riyadh

 

Businesses in Riyadh often operate across:

  • Multiple branches

  • Client sites and warehouses

  • Remote or hybrid work environments

Having ERP access on mobile, tablet, and desktop allows teams to respond faster, approve transactions instantly, and make informed decisions without being tied to a single location.


Business Central Desktop App: Full ERP Power

 

The Business Central desktop experience (via web browser or Windows app) offers complete ERP functionality, including:

  • Financial management and accounting

  • Inventory and supply chain control

  • Sales, purchasing, and invoicing

  • Reporting and analytics

  • Integration with Microsoft 365 and Power BI

This version is ideal for finance teams, operations managers, and administrators who require full system capabilities.


Business Central Tablet App: Productivity on the Go

The Business Central tablet app is optimized for touch-based navigation and is ideal for managers and supervisors who need visibility without full desktop complexity.

Key benefits include:

  • Quick access to dashboards and KPIs

  • Approval of purchase orders and invoices

  • Customer and inventory lookups

  • Sales and service order updates

Tablets are especially useful for executives and operations teams moving between offices, warehouses, or meetings.


Business Central Mobile App: Real-Time Business in Your Pocket

 

The Dynamics 365 Business Central mobile app empowers users to stay connected anytime, anywhere.

With the mobile app, users can:

  • View financial and operational dashboards

  • Approve workflows and transactions

  • Create or update sales and service orders

  • Access customer and vendor information

  • Receive real-time notifications

For business leaders and field teams in Riyadh, mobile ERP access enables faster decision-making and improved responsiveness.


Seamless Experience Across Mobile, Tablet, and Desktop

 

One of the key strengths of Dynamics 365 Business Central Cloud is its consistent user experience across devices.

Benefits include:

  • Single login across devices

  • Real-time data synchronization

  • Role-based access and security

  • Familiar Microsoft interface

Users can start a task on desktop, review it on a tablet, and approve it on mobile—without interruption.


Security and Compliance for Saudi Businesses

 

All Business Central apps are hosted on Microsoft Azure, ensuring:

  • Enterprise-grade security

  • Data encryption and access control

  • Compliance with Saudi regulations

  • Support for VAT and ZATCA e-invoicing

This makes Business Central a secure and compliant ERP choice for businesses operating in Saudi Arabia.


Integration with Microsoft and IT Applications

 

The Business Central app ecosystem integrates seamlessly with:

  • Microsoft 365 (Outlook, Excel, Teams)

  • Power BI for analytics

  • Power Apps for custom mobile workflows

  • Third-party IT applications and extensions

This allows Saudi businesses to build a connected digital ecosystem across all devices.


Why Choose Novasoft for Business Central Implementation in Saudi Arabia

 

At Novasoft, we help businesses in Riyadh and across Saudi Arabia:

  • Configure Business Central apps for mobile, tablet, and desktop

  • Optimize role-based user experiences

  • Ensure Saudi VAT and ZATCA compliance

  • Integrate Business Central with IT applications

  • Provide training and ongoing support

Our local expertise ensures smooth adoption and maximum ROI from Business Central across all devices.


Conclusion

 

The Dynamics 365 Business Central app for mobile, tablet, and desktop empowers businesses in Riyadh to work smarter, faster, and more flexibly. By enabling real-time access to ERP data across devices, organizations gain better control, improved collaboration, and faster decision-making.

With Business Central Cloud, your business is always connected—wherever work happens.


Connect with us for expert consultancy

Contact Novasoft today to learn how Dynamics 365 Business Central apps can transform the way your business operates across mobile, tablet, and desktop.

Introduction

 

Growing businesses in Riyadh are increasingly adopting Cloud ERP solutions to stay competitive, compliant, and scalable in Saudi Arabia’s rapidly evolving business environment. As part of Vision 2030, organizations are expected to modernize operations, improve transparency, and leverage digital technologies to drive growth.

Traditional on-premise ERP systems often fail to meet these expectations due to high costs, limited flexibility, and complex maintenance. This is why many companies are turning to Microsoft Dynamics 365 Business Central Cloud—a modern, secure, and scalable Cloud ERP solution for businesses in Riyadh.


Why Cloud ERP Is Essential for Growing Businesses in Riyadh

Riyadh-based businesses operate in a fast-moving market where agility, compliance, and real-time insights are critical. Cloud ERP provides a unified platform that supports financial management, operations, and decision-making—without the burden of legacy infrastructure.

By implementing Cloud ERP in Saudi Arabia, businesses gain the flexibility needed to adapt to growth while maintaining control over costs and compliance.


What Is Cloud ERP and How Does It Work?

 

Cloud ERP (Enterprise Resource Planning) is a centralized business management system hosted on the cloud rather than on local servers. It enables organizations to manage core business functions such as:

  • Financial accounting and reporting

  • Procurement and inventory management

  • Sales and customer operations

  • Project and service management

  • Business intelligence and analytics

With Dynamics 365 Business Central Cloud, data is securely hosted on Microsoft Azure, ensuring high availability, performance, and continuous system updates.


Top Benefits of Cloud ERP for Businesses in Saudi Arabia

 

Reduced IT Costs with Cloud ERP in Riyadh

 

One of the most immediate benefits of Cloud ERP for growing businesses in Riyadh is cost reduction. Cloud ERP eliminates the need for:

  • On-premise servers and hardware

  • Dedicated infrastructure maintenance

  • Expensive upgrade cycles

Instead, businesses benefit from a predictable subscription model, allowing better financial planning and lower upfront investment.


Scalable ERP Solutions for Growing Saudi Businesses

 

As businesses expand operations, open new branches, or increase transaction volumes, their ERP system must scale accordingly.

Cloud ERP solutions in Riyadh allow organizations to:

  • Add users and functionalities as needed

  • Support multi-branch and multi-company operations

  • Scale without system reimplementation

This scalability makes Cloud ERP ideal for SMEs and fast-growing enterprises across Saudi Arabia.


Saudi VAT and ZATCA Compliance with Cloud ERP

 

Regulatory compliance is a major concern for businesses in Saudi Arabia. Modern Cloud ERP systems support:

  • Saudi VAT compliance

  • ZATCA e-invoicing (Phase 1 and Phase 2)

  • Localized financial reporting standards

With Dynamics 365 Business Central Saudi Arabia, compliance processes are automated, reducing risk and manual intervention while ensuring adherence to government regulations.


Real-Time Business Insights for Better Decision-Making

 

Cloud ERP provides real-time access to accurate business data through dashboards and reports. Decision-makers in Riyadh can:

  • Monitor cash flow and profitability

  • Analyze sales and inventory performance

  • Identify operational inefficiencies early

When combined with Power BI, Dynamics 365 Business Central delivers advanced analytics that support faster, data-driven decisions.


Seamless Integration with Microsoft and IT Applications

 

A major advantage of Microsoft ERP solutions in Saudi Arabia is their ability to integrate seamlessly with existing IT applications.

Dynamics 365 Business Central integrates with:

  • Microsoft 365 (Outlook, Excel, Teams)

  • Power Apps for custom workflows

  • Third-party IT and industry-specific solutions

  • Payroll, document management, and e-invoicing systems

This creates a connected digital ecosystem that improves productivity and collaboration.


Secure Cloud ERP Hosted on Microsoft Azure

 

Security and data protection are critical for businesses operating in Riyadh. Cloud ERP hosted on Microsoft Azure offers:

  • Enterprise-grade security and encryption

  • Role-based access control

  • Automated backups and disaster recovery

  • Continuous security updates

This ensures business continuity while protecting sensitive financial and operational data.


Mobility and Remote Access for Modern Businesses

 

Cloud ERP enables secure access from anywhere, allowing management teams to stay connected whether they are in the office, at client sites, or managing multiple locations.

This mobility is especially valuable for:

  • Multi-branch businesses in Saudi Arabia

  • Remote finance and operations teams

  • Executives requiring real-time insights on the go


Why Dynamics 365 Business Central Is the Preferred Cloud ERP in Riyadh

 

Microsoft Dynamics 365 Business Central is designed specifically for small and mid-sized enterprises, offering:

  • Comprehensive ERP functionality

  • Saudi localization and compliance

  • Continuous innovation through cloud updates

  • A strong ecosystem of extensions and IT apps

For businesses looking for a future-ready ERP system in Riyadh, Business Central provides a scalable and reliable platform.


How Novasoft Supports Cloud ERP Success in Saudi Arabia

 

At Novasoft, we specialize in Cloud ERP implementation in Riyadh, helping businesses:

  • Select the right ERP strategy

  • Implement Dynamics 365 Business Central

  • Ensure VAT and ZATCA compliance

  • Integrate critical IT applications

  • Provide ongoing support and optimization

Our local expertise ensures that your Cloud ERP solution aligns with Saudi regulations and your long-term business goals.


Conclusion

For growing businesses in Riyadh, adopting Cloud ERP is a strategic step toward operational excellence and sustainable growth. With Dynamics 365 Business Central Cloud, organizations can reduce costs, improve compliance, gain real-time visibility, and scale with confidence.

Cloud ERP is no longer a future consideration—it is a business necessity.


Connect with us

Contact Novasoft today to learn how Cloud ERP and Dynamics 365 Business Central can help your business grow in Riyadh and across Saudi Arabia.

A Practical, Localized ERP Cost Guide for Saudi Organizations

As businesses in Saudi Arabia (KSA) continue digital transformation under Vision 2030, selecting the right ERP platform and understanding its actual cost is critical. Microsoft Dynamics 365 Business Central delivers cloud ERP capabilities that support finance, operations, inventory, retail, and compliance—including ZATCA e-invoicing.

However, license pricing alone does not define the total investment. How the ERP is implemented—plus local compliance, consulting, and long-term cost control—matters significantly.

At Novasoft Saudi Arabia, we help KSA businesses balance ERP value and cost through a hybrid implementation approach, strategic license planning, and use of proven AppSource solutions.


Dynamics 365 Business Central License Pricing (USD Reference)

 

Microsoft Business Central uses a subscription model charged per user, per month. Pricing below reflects current list prices (annual commitments typical for enterprise deals), though actual regional pricing in SAR may vary due to taxes and currency conversion:

Full User Licenses

These are for team members who require comprehensive access to ERP features:

  • Business Central Essentials:
    • Approximately $80 per user/month
    • Annual equivalent: ~$960 per user/year
    • Core ERP functions (finance, sales, supply chain, inventory, projects)

  • Business Central Premium:
    • Approximately $110 per user/month
    • Annual equivalent: ~$1,320 per user/year
    • Includes Essentials plus manufacturing and service management

Light User Licenses

For occasional users who need limited access:

  • Team Members License:
    • Approximately $8 per user/month
    • Annual equivalent: ~$96 per user/year
    • Designed for executives, approvers, and occasional ERP users

Note: Microsoft also offers device licenses (e.g., for shared warehouse systems) but these are less common in typical Saudi business deployments.

These base subscription prices cover cloud hosting, security, updates, and integration with Microsoft 365 (including Teams, Power BI, Power Apps) as part of the overall Business Central service.


Local Deployment Considerations in KSA

 

1. Hybrid Implementation—Online and Offline

Novasoft’s hybrid delivery model combines:

  • Offline, on-site workshops in Saudi Arabia for requirement discovery, compliance design, and stakeholder alignment

  • Online configuration and rollout execution for efficiency and cost control

This results in:

  • Focused, value-driven consulting engagement

  • Better alignment with local business practices

  • Optimized project budgets with reduced consulting waste


ZATCA Compliance—Mandatory and Non-Negotiable

 

Saudi organizations must meet ZATCA e-invoicing requirements. Instead of building custom compliance at higher cost, Novasoft utilizes a proven ZATCA integration app published on Microsoft AppSource. This helps:

  • Reduce compliance implementation cost

  • Ensure regulatory alignment without custom development

  • Lower ongoing support and upgrade risk


Leveraging AppSource for Cost Efficiency

 

To control ERP costs in Saudi Arabia, Novasoft emphasizes reuse over custom build:

  • Deploy Microsoft-certified AppSource solutions

  • Implement Novasoft’s ready-to-use applications for specific needs

  • Reuse industry-tested modules to shorten timelines

Benefits include:

  • Faster, more stable implementations

  • Reduced customization risk

  • Lower annual support and annuity costs

  • Higher long-term ROI


Reducing Annuity Costs—Beyond Licensing

 

ERP cost is more than license fees. Long-term ERP value in KSA depends on:

  • Stable implementations that require minimal rework

  • Use of certified apps to reduce custom coding

  • Predictable upgrade cycles without costly fixes

  • Local support and maintenance aligned with Saudi operations

Novasoft’s methodology ensures clients maximize value from their Business Central investment.


Why Saudi Organizations Trust Novasoft

 

Novasoft delivers:

  • Local ERP expertise with compliance readiness

  • Deep experience across startups, mid-market, and enterprise customers

  • 100+ successful Business Central and LS Retail deployments across the globe

  • Proven partner status:

    • Microsoft Business Solutions Partner (Gold)

    • LS Retail Diamond Partner for consecutive years

This combined capability helps companies entering or expanding in Saudi Arabia budget effectively and achieve measurable ROI.


Conclusion: Smarter Pricing Meets Smart Implementation

 

Microsoft Dynamics 365 Business Central pricing provides a transparent subscription model. But in the KSA context, the true cost advantage comes from:

  • Strategic license optimization

  • Hybrid online/offline implementation

  • Leveraging AppSource for stability and speed

  • Lower annuity and total cost of ownership

Contact Novasoft to evaluate your Business Central pricing, licensing mix, and implementation strategy—with confidence specific to the Saudi market.

Saudi Arabia has become one of the most attractive markets for regional and global expansion, driven by Vision 2030, regulatory modernization, and strong economic growth. For companies entering Saudi Arabia (KSA), establishing a compliant, scalable, and cloud-ready ERP system is critical from day one.

Microsoft Dynamics 365 Business Central is a preferred ERP platform for international companies expanding into KSA—but success depends on working with a partner that understands Saudi regulations, ZATCA compliance, and local business practices.

Novasoft Saudi Arabia is a trusted partner for global organizations launching and scaling operations in KSA.


ERP Challenges for Companies Expanding into Saudi Arabia

 

Organizations entering KSA typically face challenges such as:

  • Understanding Saudi VAT and ZATCA e-invoicing regulations

  • Localizing finance, invoicing, and reporting processes

  • Setting up legal entities, chart of accounts, and compliance controls

  • Integrating global ERP standards with local requirements

  • Scaling operations rapidly without system rework

Novasoft addresses these challenges with proven Dynamics 365 Business Central implementations tailored for the Saudi market.


Why Dynamics 365 Business Central Is Ideal for KSA Market Entry

 

Microsoft Dynamics 365 Business Central enables international companies to:

  • Rapidly set up Saudi legal entities

  • Maintain global financial visibility while ensuring local compliance

  • Integrate with Microsoft 365, Power BI, and Power Platform

  • Scale from a single KSA entity to multi-company, multi-country operations

  • Reduce ERP complexity and total cost of ownership

When implemented correctly, Business Central becomes a single source of truth for regional expansion.


Novasoft: Your Local Dynamics 365 Business Central Partner in Saudi Arabia

 

Novasoft brings deep on-ground experience in Saudi Arabia, with:

  • 50+ Dynamics 365 Business Central and LS Retail implementations in KSA

  • Proven delivery for multinational and regional companies

  • Strong understanding of Saudi regulatory and tax frameworks

We act as an extension of your global ERP team, ensuring local success without compromising corporate standards.


Proven Experience Across All Growth Stages

 

Novasoft has successfully supported:

  • International startups entering Saudi Arabia

  • Mid-market regional companies expanding GCC operations

  • Large and billion-dollar enterprises establishing or scaling KSA subsidiaries

Our approach ensures your Business Central implementation supports both immediate compliance and long-term growth.


ZATCA-Compliant Business Central Integration for Foreign Companies

 

ZATCA compliance is mandatory for all businesses operating in Saudi Arabia—regardless of headquarters location.

Novasoft offers a ZATCA-compliant integration app, designed specifically for Dynamics 365 Business Central and widely deployed across KSA customers.

Key Benefits:

  • Phase 1 & Phase 2 e-invoicing compliance

  • App published on Microsoft AppSource

  • Rapid deployment for new Saudi entities

  • Ongoing updates aligned with regulatory changes

This ensures foreign companies can enter the Saudi market with confidence.


Microsoft Gold Partner & LS Retail Diamond Partner

 

Novasoft’s partner credentials demonstrate consistent delivery excellence:

  • Microsoft Business Solutions Partner (Gold Partner) for the last 3 years

  • LS Retail Diamond Partner for four consecutive years

  • Strong expertise in retail, distribution, and multi-entity ERP solutions

Our certifications reduce implementation risk and accelerate time-to-value.


Industry-Specific Solutions and AppSource Enhancements

 

Novasoft develops and publishes business-critical applications on Microsoft AppSource that:

  • Enhance Dynamics 365 Business Central capabilities

  • Improve ERP utilization and adoption

  • Automate compliance and operational workflows

  • Increase ROI for international rollouts

These solutions are built from real KSA implementation experience—not generic templates.


Industries We Support for KSA Market Entry

 

  • Retail & Hospitality (LS Retail / LS Central)

  • Wholesale & Distribution

  • Manufacturing

  • Professional Services

  • Trading & E-commerce

We tailor each implementation to industry-specific and Saudi-specific requirements.


Why Global Companies Choose Novasoft for KSA Expansion

 

International organizations choose Novasoft because we provide:

  • Local Saudi ERP and compliance expertise

  • Proven ZATCA solutions for Business Central

  • Experience with multinational ERP governance

  • 50+ successful KSA implementations

  • Long-term support beyond go-live

We help companies enter Saudi Arabia faster, safer, and fully compliant.


Enter the Saudi Market with Confidence

 

Whether you are launching operations in Saudi Arabia, setting up a new legal entity, or expanding existing GCC operations, Novasoft ensures your Dynamics 365 Business Central implementation is compliant, scalable, and future-ready.

Talk to Novasoft today to enable your Saudi Arabia business expansion with Microsoft Dynamics 365 Business Central.

Grocery retail in Saudi Arabia is a high-velocity, low-margin business where operational precision matters as much as growth. You are managing large assortments, complex promotions, multi-branch inventory movement, and high checkout throughput—while leadership expects real-time visibility into margin, shrink, and performance.

That is exactly where LS Central, running on Microsoft Dynamics 365 Business Central, stands out: it consolidates POS + retail operations + back office ERP into one platform—reducing fragmentation, reconciliation effort, and operational blind spots.

What grocery leaders in KSA need from a modern retail core

Most grocery chains run into the same challenges as they scale:

  • Price and promotion integrity across stores and channels

  • Real-time inventory accuracy for replenishment and availability

  • Fast, consistent checkout experiences

  • Unified loyalty and customer engagement

  • Reliable financial postings and audit-ready reporting

A unified system is not a “nice to have” in grocery—it is foundational to margin protection and scalable operations.


Why LS Central + Business Central fits supermarkets and hypermarkets

1) POS + ERP unification (one system of record)

When POS and ERP are natively aligned, retail transactions flow into finance, inventory, and reporting without manual workarounds or delayed integrations. This supports tighter control over:

  • Gross margin and discounting discipline

  • Inventory movement and shrink visibility

  • Store-level performance reporting and faster close

2) Multi-store governance with store-level execution

LS Central is commonly selected to support chain operations where head office controls item master, pricing, promotions, and reporting—while stores execute with consistent rules and near-real-time synchronization.


LS Pay: payments designed for retail scale

 

Payments are no longer an isolated “terminal” topic. Retailers need secure, consistent payment experiences that work across their estate and (where relevant) across channels.

LS Retail describes LS Pay as payment processing software/EFT that helps retailers accept all types of payments, enable faster, more secure transactions, and keep a preferred Payment Service Provider (PSP) consistent across channels. LS Retail
LS Retail’s product documentation also positions LS Pay as an integrated EFT solution for retail/hospitality platforms (including LS Central). LS Central Help

Why this matters in grocery:

  • Higher checkout throughput (reduced queue friction)

  • Reduced payments fragmentation across branches

  • Better linkage between payment actions and retail transactions for control and reporting


LS Retail “enhancers” that elevate grocery performance

 

Beyond core POS and ERP, grocery retailers typically gain incremental value by operationalizing the LS Retail ecosystem capabilities (based on roadmap priorities). Novasoft’s LS Central practice highlights LS enhancers such as LS Activity, LS Insight, LS Recommend, LS Pay, and LS BI. Novasoft

In practical grocery terms, these types of enhancers support outcomes like:

  • Better customer engagement and personalization

  • Stronger analytics and operational insight

  • More disciplined execution of promotions and loyalty strategies


Case study spotlight: aswaaq (UAE) — unified stores + eCommerce + loyalty on LS Central

 

A regionally relevant reference from the LS Retail customer stories is aswaaq. LS Retail states that aswaaq operates mega marts, supermarkets, and an eCommerce store, and that all channels (including eCommerce) run on LS Central, which is also used to manage loyalty. LS Retail also notes aswaaq’s move toward fully automated cashierless smart stores. LS Retail

What this demonstrates for grocery leaders in KSA

  • Unified in-store + online operations anchored on one retail core

  • Loyalty and customer experience managed consistently across channels

  • A scalable platform that can support evolving store formats over time LS Retail


Why Novasoft for LS Central + Business Central in Saudi Arabia

 

1) A specialized LS Retail partner for grocery

LS Retail’s partner listing for Novasoft notes a focus on grocery and supermarkets and highlights implementation experience with LS Central and Business Central. LS Retail

2) Two decades of implementation experience

Novasoft’s consulting team brings two decades of experience implementing LS Retail and Dynamics 365 solutions, applying proven governance, cutover discipline, training, and stabilization—especially critical in grocery where uptime and operational continuity are non-negotiable.

3) Regional reference customers (relevant grocery delivery experience)

In addition to global LS Retail case studies, Novasoft can cite similar delivery experience with regional customers such as:

  • Jazera Supermarket

  • City Flower

  • Istanbul Foodstuff

  • Bismi, and other reputed brands in GCC

(References and detailed scope/outcomes can be shared subject to customer approvals and standard reference processes.)


Novaapps on Microsoft AppSource: accelerators for automation and compliance

 

Novasoft publishes certified apps (“Novaapps”) for Dynamics 365 Business Central and LS Central on Microsoft AppSource, positioned to support operational automation and compliance-driven requirements. Novasoft

This approach helps retailers extend capability without heavy custom code—accelerating time-to-value and supporting maintainability.


Request a Rapid Assessment

 

If you operate grocery stores, supermarkets, or hypermarkets in Saudi Arabia and want to reduce system fragmentation while improving execution, Novasoft can run a Rapid Assessment for LS Central on Dynamics 365 Business Central (including LS Pay and relevant Novaapps accelerators).

In the Rapid Assessment, we will:

  • Review your current POS, ERP, payments, and integrations landscape

  • Map your operating model across stores, head office, and eCommerce (if applicable)

  • Identify quick wins for pricing/promotions, replenishment, and store operations

  • Provide a recommended solution blueprint (LS Central + Business Central + LS Pay + extensions)

  • Share an indicative implementation approach and rollout plan (pilot/phased/big-bang)

Connect with our team at sales@novasoft.sa

How Novasoft Empowers Coffee & F&B Businesses with Dynamics 365 Business Central

 

Saudi Arabia’s coffee and food & beverage (F&B) sector is experiencing rapid growth. Driven by Vision 2030, evolving consumer preferences, and the expansion of specialty cafés and hospitality groups, coffee has become both a lifestyle and a high-growth business segment.

For companies supplying coffee products, brewing equipment, and machinery across the Kingdom, operational excellence is critical. At Novasoft, we help Saudi-based businesses modernize their operations using Microsoft Dynamics 365 Business Central, a cloud ERP designed for scale, compliance, and usability.


The Saudi Coffee & F&B Business Reality

Coffee businesses in Saudi Arabia operate within a unique environment:

  • High demand from cafés, hotels, and corporate clients

  • Imported coffee beans and machinery with complex landed costs

  • Strict ZATCA VAT compliance requirements

  • Multi-branch operations across Riyadh, Jeddah, Dammam, and emerging cities

  • Increasing focus on service quality, uptime, and customer experience

Managing these challenges using fragmented systems creates risk, inefficiency, and limited visibility.


Why Novasoft Recommends Dynamics 365 Business Central for KSA Businesses

As a Microsoft Solutions Partner in Saudi Arabia, Novasoft delivers Dynamics 365 Business Central implementations aligned with local regulations, business practices, and growth ambitions.

1. Localized Inventory Management for Coffee & Equipment

Business Central enables Saudi coffee suppliers to manage both consumables and machinery effectively:

  • Lot and batch tracking for coffee beans, pods, and syrups

  • Expiry date management to meet food safety standards

  • Serial number tracking for espresso machines and grinders

  • Multi-warehouse and branch-level inventory visibility

This reduces wastage, improves availability, and supports rapid expansion.


2. Integrated Sales for Products, Machines, and Contracts

Coffee businesses in KSA often serve B2B customers with long-term agreements. Business Central supports:

  • Bundled sales (coffee machines with recurring coffee supply)

  • Contract pricing for cafés, hotels, and enterprises

  • Automated recurring invoicing

  • Accurate VAT calculation and invoicing compliant with ZATCA

Novasoft configures these workflows to reflect real-world Saudi sales models.


3. Service & Warranty Management Across the Kingdom

For coffee machinery suppliers, service quality is a major differentiator in Saudi Arabia. With Business Central, Novasoft enables:

  • Centralized service order management

  • Technician scheduling across regions

  • Warranty and service contract tracking

  • Spare parts integration and service history by serial number

This ensures faster response times and higher customer satisfaction.


4. Financial Control with Saudi Compliance Built In

Saudi coffee businesses face cost pressures from imports, logistics, and price volatility. Business Central delivers:

  • Real-time profitability analysis by branch, product, or customer

  • Landed cost calculations for imported beans and machinery

  • VAT-compliant reporting aligned with ZATCA requirements

  • Multi-currency support for international suppliers

Novasoft ensures financial transparency while meeting local regulatory needs.


5. Familiar Microsoft Experience for Faster Adoption

Business Central integrates seamlessly with Microsoft tools already used by Saudi organizations:

  • Outlook for sales and procurement communication

  • Excel for flexible reporting

  • Power BI for management dashboards

  • Microsoft Teams for collaboration across branches

This familiarity reduces training effort and accelerates user adoption.


Why Saudi Businesses Choose Novasoft

Novasoft combines local presence in Saudi Arabia with deep expertise in Microsoft Dynamics solutions.

Our value to KSA coffee and F&B businesses includes:

  • Saudi-specific ERP localization and VAT compliance

  • Industry-focused configuration for consumables and machinery

  • Structured implementation with minimal disruption

  • Ongoing support, optimization, and user enablement

We focus on delivering measurable business outcomes—not just software deployment.


Brewing Sustainable Growth

As Saudi Arabia continues to invest in F&B, hospitality, and local entrepreneurship, coffee businesses must operate with agility and insight.

With Dynamics 365 Business Central, implemented by Novasoft, coffee product and machinery suppliers gain:

  • Operational control

  • Regulatory confidence

  • Scalable, cloud-based ERP infrastructure

Whether you are a growing local roaster or a nationwide machinery distributor, Novasoft helps you build a future-ready operation aligned with Vision 2030.


Ready to Transform Your Coffee Business?

Partner with Novasoft to explore how Dynamics 365 Business Central can support your Saudi F&B operations.

Website: www.novasoft.sa
Email: sales@novasoft.sa

Novasoft Named LS Retail Diamond Partner (2022–2025): 4 Years of Retail & F&B Delivery Excellence Across GCC

Novasoft is proud to be recognized as an LS Retail Diamond Partner for four consecutive years (2022, 2023, 2024, and 2025)—a distinction awarded by LS Retail to top-performing partners based on delivery success and expertise. This 4-year streak reflects Novasoft’s consistent impact helping retailers and hospitality brands modernize operations using LS Central on Microsoft Dynamics 365 Business Central.


What the LS Retail Diamond Partner Award means for customers

Choosing a partner with four consecutive years at LS Retail’s Diamond tier isn’t about logos—it’s about reducing delivery risk and accelerating results. For customers, this recognition typically translates into:

  • Faster go-live, fewer surprises: proven delivery playbooks and implementation discipline

  • Unified omnichannel operations: POS + ERP + inventory + eCommerce + analytics aligned in one platform

  • Better customer experience: shorter queues, accurate availability, reliable fulfillment, consistent pricing and promotions

  • Stronger operational control: real-time dashboards, cleaner data, and scalable processes for growth

LS Retail positions the Diamond tier as the highest-level recognition within its awards program.


Proof in production: Novasoft case studies featured on LSretail.com

Novasoft’s work is reflected in published LS Retail customer success stories—showing real outcomes across restaurant, grocery, and lifestyle sectors:

Pret A Manger: speed, accuracy, and real-time operations

LS Retail’s case study highlights improvements such as a kitchen display system, real-time order updates, central menu/recipe management, real-time inventory visibility, and stronger analytics for decision-making.

HB Brands: better daily control and fewer failed orders

HB Brands reports improved visibility that helped reduce failed/cancelled orders, and emphasizes readiness for mobile app and delivery-platform integrations.

SOHO Middle East: one platform for retail operations with a 360° view

SOHO moved from separate systems into a unified LS Central platform—citing benefits like real-time reporting, reduced manual work, and a holistic customer view.

aswaaq: modern grocery with automation and eCommerce fulfillment

The story describes customer-facing benefits like shorter shopping time, improved checkout experiences, and stronger eCommerce fulfillment—supported by automation features such as electronic shelf labeling.


Why this matters for Retail & F&B brands in the GCC

Retail and hospitality brands in the GCC are balancing rapid expansion with rising customer expectations. Modern platforms like LS Central + Business Central help brands standardize operations while keeping the experience consistent across:

  • New store openings and multi-country rollouts

  • High-volume POS & peak trading performance

  • Inventory accuracy and replenishment across locations

  • Delivery aggregator and digital ordering ecosystems

  • Financial visibility across stores, concepts, and markets


Next steps for Novasoft (2025 and beyond)

As Novasoft celebrates its 2022–2025 Diamond Partner recognition, our focus remains clear:

1) Continuous focus on Retail & F&B

We will continue investing in sector-specific delivery capabilities, templates, and best practices for:

  • Grocery & convenience

  • Specialty retail & lifestyle

  • Quick-service restaurants (QSR) and casual dining

  • Multi-brand / multi-concept operators

2) Work closely with retailers across high-demand GCC markets

Novasoft supports customers across KSA, Bahrain, Kuwait, the UAE, and other GCC markets—helping ambitious brands implement and scale connected commerce in demanding environments.

3) Build long-term value, not just implementations

Beyond go-live, Novasoft stays engaged for continuous:

  • optimization and performance tuning

  • rollout expansion and localization

  • omnichannel enablement (eCommerce, delivery, loyalty, analytics)

  • adoption and change management


Talk to Novasoft

If you’re planning to modernize your POS + ERP, unify omnichannel operations, or scale your Retail/F&B footprint across the GCC, Novasoft’s four-year LS Retail Diamond Partner track record and published success stories demonstrate proven delivery at scale.

Dynamics 365 Business Central Project Management
Dynamics 365 Business Central

In an era of rapid digital transformation within the Kingdom of Saudi Arabia (KSA), businesses require agile and comprehensive ERP solutions to thrive. Microsoft Dynamics 365 Business Central (D365 BC) stands as an all-in-one business management system, specifically engineered for KSA’s small and medium-sized enterprises (SMBs). It seamlessly connects critical functions—finance, sales, service, and operations—within a unified, secure platform.

For KSA businesses aiming to implement this powerful ERP software, partnering with a locally present, certified expert is crucial. Such a partnership ensures seamless integration, adherence to global best practices, and compliance with vital local regulations, such as the ZATCA e-invoicing mandates. Novasoft, a trusted Microsoft Solutions Partner with established operations across KSA in cities like Riyadh and Jeddah, provides the precise expertise and localized solutions necessary for a successful digital journey.

The Strategic Advantages of Microsoft Dynamics 365 Business Central in KSA

Dynamics 365 Business Central is built upon the robust Microsoft cloud infrastructure (Azure), offering unparalleled scalability, enterprise-grade security, and deep integration with the wider Microsoft ecosystem, including Microsoft 365 and Power BI for advanced analytics. Key strategic benefits for Saudi businesses include:

  • Unified Business Management: D365 BC eliminates data silos, connecting every department and providing real-time visibility and data-driven insights essential for agile decision-making in the KSA market.
  • Financial Control & ZATCA Compliance: Gain complete mastery over financials with automated processes, comprehensive reporting, and built-in features for managing KSA VAT and Zakat requirements in strict alignment with local regulatory bodies.
  • Optimized Supply Chain & Inventory: Streamline warehouse and logistics operations, manage inventory levels with AI-powered forecasting, and enhance visibility across your entire KSA supply chain.
  • Enhanced Sales & Customer Service: Manage the entire customer lifecycle, from initial lead tracking to post-purchase support, directly within the platform. This centralized approach enables superior customer relationship management (CRM) and increased sales productivity.
  • Cloud Flexibility & Scalability: As a highly adaptable cloud-based ERP solution, D365 BC allows KSA businesses to effortlessly scale features and user counts as they grow, minimizing large-scale infrastructure investments.

Novasoft’s Specialized Solutions on Microsoft AppSource

What distinctly positions Novasoft as a leader is our ability to extend the core functionality of D365 Business Central with targeted, KSA-specific applications published directly on the official Microsoft AppSource marketplace. These certified solutions directly address unique business challenges faced by companies operating within the Kingdom:

  • NovaProd (Production Planning & Manufacturing): A powerful extension designed to streamline manufacturing operations, improve production planning efficiency, and optimize resource utilization for various KSA industrial sectors.
  • NovaWHT (Withholding Tax Management): This essential app simplifies the complex process of managing withholding tax (WHT) calculations, automated deductions, and reporting requirements in compliance with Saudi tax laws.
  • NovaPDC (Post Dated Cheques Management): A user-friendly, certified tool designed to manage the entire lifecycle of post-dated cheques seamlessly integrated with your financial systems for improved cash flow visibility and control across KSA operations.

Why Choose Novasoft as Your Certified Microsoft Partner in KSA?

Novasoft is a fully accredited Microsoft Solutions Partner with a proven track record of highly successful Dynamics 365 implementations across diverse KSA industries, including retail, manufacturing, healthcare, and services. Our strategic local presence offers distinct competitive advantages:

  • Certified KSA Expertise: Our team comprises technical experts and certified consultants possessing deep knowledge of Microsoft solutions and intricate local market dynamics. This ensures your implementation adheres to global best practices while addressing specific KSA needs efficiently.
  • Tailored Local Solutions: We specialize in customizing and localizing Dynamics 365 Business Central specifically for the Saudi Arabian business environment, leveraging our proprietary AppSource solutions like NovaProd, NovaWHT, and NovaPDC.
  • Rapid Implementation Packages: We offer streamlined implementation packages designed to get your KSA business operational in a fraction of the time, minimizing disruption and accelerating your return on investment (ROI).
  • Dedicated Local Support: Beyond the initial launch, our comprehensive managed services provide ongoing, local support and troubleshooting from our KSA offices, ensuring seamless system performance and continuous peace of mind.
  • Alignment with Vision 2030: Partnering with Novasoft strategically aligns your business with Saudi Arabia’s ambitious national goals of comprehensive digital transformation, leveraging cutting-edge technology to foster innovation and sustainable economic growth.

Get Started on Your KSA Digital Transformation Journey Today

Embrace the future of business management and achieve unparalleled operational efficiency with Microsoft Dynamics 365 Business Central.

To learn more about how Novasoft can tailor a Microsoft Dynamics 365 Business Central solution for your specific KSA business needs, explore our certified apps on the Microsoft AppSource marketplace or contact our expert team at sales@novasoft.sa for a personalized consultation today. Unlock your business’s true potential and drive sustainable growth in the dynamic Saudi Arabian market.

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