Saudi Arabia’s coffee and food & beverage (F&B) sector is experiencing rapid growth. Driven by Vision 2030, evolving consumer preferences, and the expansion of specialty cafés and hospitality groups, coffee has become both a lifestyle and a high-growth business segment.
For companies supplying coffee products, brewing equipment, and machinery across the Kingdom, operational excellence is critical. At Novasoft, we help Saudi-based businesses modernize their operations using Microsoft Dynamics 365 Business Central, a cloud ERP designed for scale, compliance, and usability.
Coffee businesses in Saudi Arabia operate within a unique environment:
High demand from cafés, hotels, and corporate clients
Imported coffee beans and machinery with complex landed costs
Strict ZATCA VAT compliance requirements
Multi-branch operations across Riyadh, Jeddah, Dammam, and emerging cities
Increasing focus on service quality, uptime, and customer experience
Managing these challenges using fragmented systems creates risk, inefficiency, and limited visibility.
As a Microsoft Solutions Partner in Saudi Arabia, Novasoft delivers Dynamics 365 Business Central implementations aligned with local regulations, business practices, and growth ambitions.
Business Central enables Saudi coffee suppliers to manage both consumables and machinery effectively:
Lot and batch tracking for coffee beans, pods, and syrups
Expiry date management to meet food safety standards
Serial number tracking for espresso machines and grinders
Multi-warehouse and branch-level inventory visibility
This reduces wastage, improves availability, and supports rapid expansion.
Coffee businesses in KSA often serve B2B customers with long-term agreements. Business Central supports:
Bundled sales (coffee machines with recurring coffee supply)
Contract pricing for cafés, hotels, and enterprises
Automated recurring invoicing
Accurate VAT calculation and invoicing compliant with ZATCA
Novasoft configures these workflows to reflect real-world Saudi sales models.
For coffee machinery suppliers, service quality is a major differentiator in Saudi Arabia. With Business Central, Novasoft enables:
Centralized service order management
Technician scheduling across regions
Warranty and service contract tracking
Spare parts integration and service history by serial number
This ensures faster response times and higher customer satisfaction.
Saudi coffee businesses face cost pressures from imports, logistics, and price volatility. Business Central delivers:
Real-time profitability analysis by branch, product, or customer
Landed cost calculations for imported beans and machinery
VAT-compliant reporting aligned with ZATCA requirements
Multi-currency support for international suppliers
Novasoft ensures financial transparency while meeting local regulatory needs.
Business Central integrates seamlessly with Microsoft tools already used by Saudi organizations:
Outlook for sales and procurement communication
Excel for flexible reporting
Power BI for management dashboards
Microsoft Teams for collaboration across branches
This familiarity reduces training effort and accelerates user adoption.
Novasoft combines local presence in Saudi Arabia with deep expertise in Microsoft Dynamics solutions.
Our value to KSA coffee and F&B businesses includes:
Saudi-specific ERP localization and VAT compliance
Industry-focused configuration for consumables and machinery
Structured implementation with minimal disruption
Ongoing support, optimization, and user enablement
We focus on delivering measurable business outcomes—not just software deployment.
As Saudi Arabia continues to invest in F&B, hospitality, and local entrepreneurship, coffee businesses must operate with agility and insight.
With Dynamics 365 Business Central, implemented by Novasoft, coffee product and machinery suppliers gain:
Operational control
Regulatory confidence
Scalable, cloud-based ERP infrastructure
Whether you are a growing local roaster or a nationwide machinery distributor, Novasoft helps you build a future-ready operation aligned with Vision 2030.
Partner with Novasoft to explore how Dynamics 365 Business Central can support your Saudi F&B operations.
Website: www.novasoft.sa
Email: sales@novasoft.sa
Novasoft is proud to be recognized as an LS Retail Diamond Partner for four consecutive years (2022, 2023, 2024, and 2025)—a distinction awarded by LS Retail to top-performing partners based on delivery success and expertise. This 4-year streak reflects Novasoft’s consistent impact helping retailers and hospitality brands modernize operations using LS Central on Microsoft Dynamics 365 Business Central.
Choosing a partner with four consecutive years at LS Retail’s Diamond tier isn’t about logos—it’s about reducing delivery risk and accelerating results. For customers, this recognition typically translates into:
Faster go-live, fewer surprises: proven delivery playbooks and implementation discipline
Unified omnichannel operations: POS + ERP + inventory + eCommerce + analytics aligned in one platform
Better customer experience: shorter queues, accurate availability, reliable fulfillment, consistent pricing and promotions
Stronger operational control: real-time dashboards, cleaner data, and scalable processes for growth
LS Retail positions the Diamond tier as the highest-level recognition within its awards program.
Novasoft’s work is reflected in published LS Retail customer success stories—showing real outcomes across restaurant, grocery, and lifestyle sectors:
LS Retail’s case study highlights improvements such as a kitchen display system, real-time order updates, central menu/recipe management, real-time inventory visibility, and stronger analytics for decision-making.
HB Brands reports improved visibility that helped reduce failed/cancelled orders, and emphasizes readiness for mobile app and delivery-platform integrations.
SOHO moved from separate systems into a unified LS Central platform—citing benefits like real-time reporting, reduced manual work, and a holistic customer view.
The story describes customer-facing benefits like shorter shopping time, improved checkout experiences, and stronger eCommerce fulfillment—supported by automation features such as electronic shelf labeling.
Retail and hospitality brands in the GCC are balancing rapid expansion with rising customer expectations. Modern platforms like LS Central + Business Central help brands standardize operations while keeping the experience consistent across:
New store openings and multi-country rollouts
High-volume POS & peak trading performance
Inventory accuracy and replenishment across locations
Delivery aggregator and digital ordering ecosystems
Financial visibility across stores, concepts, and markets
As Novasoft celebrates its 2022–2025 Diamond Partner recognition, our focus remains clear:
We will continue investing in sector-specific delivery capabilities, templates, and best practices for:
Grocery & convenience
Specialty retail & lifestyle
Quick-service restaurants (QSR) and casual dining
Multi-brand / multi-concept operators
Novasoft supports customers across KSA, Bahrain, Kuwait, the UAE, and other GCC markets—helping ambitious brands implement and scale connected commerce in demanding environments.
Beyond go-live, Novasoft stays engaged for continuous:
optimization and performance tuning
rollout expansion and localization
omnichannel enablement (eCommerce, delivery, loyalty, analytics)
adoption and change management
If you’re planning to modernize your POS + ERP, unify omnichannel operations, or scale your Retail/F&B footprint across the GCC, Novasoft’s four-year LS Retail Diamond Partner track record and published success stories demonstrate proven delivery at scale.
In an era of rapid digital transformation within the Kingdom of Saudi Arabia (KSA), businesses require agile and comprehensive ERP solutions to thrive. Microsoft Dynamics 365 Business Central (D365 BC) stands as an all-in-one business management system, specifically engineered for KSA’s small and medium-sized enterprises (SMBs). It seamlessly connects critical functions—finance, sales, service, and operations—within a unified, secure platform.
For KSA businesses aiming to implement this powerful ERP software, partnering with a locally present, certified expert is crucial. Such a partnership ensures seamless integration, adherence to global best practices, and compliance with vital local regulations, such as the ZATCA e-invoicing mandates. Novasoft, a trusted Microsoft Solutions Partner with established operations across KSA in cities like Riyadh and Jeddah, provides the precise expertise and localized solutions necessary for a successful digital journey.
The Strategic Advantages of Microsoft Dynamics 365 Business Central in KSA
Dynamics 365 Business Central is built upon the robust Microsoft cloud infrastructure (Azure), offering unparalleled scalability, enterprise-grade security, and deep integration with the wider Microsoft ecosystem, including Microsoft 365 and Power BI for advanced analytics. Key strategic benefits for Saudi businesses include:
Novasoft’s Specialized Solutions on Microsoft AppSource
What distinctly positions Novasoft as a leader is our ability to extend the core functionality of D365 Business Central with targeted, KSA-specific applications published directly on the official Microsoft AppSource marketplace. These certified solutions directly address unique business challenges faced by companies operating within the Kingdom:
Why Choose Novasoft as Your Certified Microsoft Partner in KSA?
Novasoft is a fully accredited Microsoft Solutions Partner with a proven track record of highly successful Dynamics 365 implementations across diverse KSA industries, including retail, manufacturing, healthcare, and services. Our strategic local presence offers distinct competitive advantages:
Get Started on Your KSA Digital Transformation Journey Today
Embrace the future of business management and achieve unparalleled operational efficiency with Microsoft Dynamics 365 Business Central.
To learn more about how Novasoft can tailor a Microsoft Dynamics 365 Business Central solution for your specific KSA business needs, explore our certified apps on the Microsoft AppSource marketplace or contact our expert team at sales@novasoft.sa for a personalized consultation today. Unlock your business’s true potential and drive sustainable growth in the dynamic Saudi Arabian market.
Learn how to connect finance, sales, service, and operations with Dynamics 365 Business Central
Microsoft Dynamics 365 Business Central is a comprehensive business management solution that has helped more than 50,000 growing companies—like yours—meet the demands of modern businesses.
Please join us for a live briefing session on Thursday 27th November 2025 from 11 AM – 12:30 PM GMT+4 where we’ll show you how Business Central can help you work smarter, adapt faster, and perform better with a single application in the Microsoft Cloud. In this online event, we’ll cover real-world examples from businesses like yours and show you how Business Central can boost your bottom line.
BUSINESS CENTRAL CAN HELP YOUR BUSINESS:
In the world of bakeries—where the scent of freshly baked croissants meets the hustle of retail—technology is no longer a “nice-to-have,” it’s a necessity. Today’s bakeries need more than just great flour and ovens; they need integrated business solutions to handle operations from the kitchen to the counter.
That’s where LS Central comes in. Built on Microsoft Dynamics 365 Business Central, LS Central is a unified commerce platform that’s tailor-made for businesses that operate across both front-of-house and back-of-house. And bakeries are a perfect fit.
Running a bakery is deceptively complex:
To manage all this seamlessly, you need a solution that doesn’t just record sales but empowers decision-making. LS Central does exactly that.
With LS Retail, your Point of Sale (POS) and Enterprise Resource Planning (ERP) systems work as one. Whether you’re selling a pastry or managing flour inventory, data flows smoothly across all departments. No more manual reconciliation. No more data silos.
LS Central understands that bakeries operate on daily or even hourly batch schedules. It helps plan production based on:
That means fewer leftover loaves—and fewer disappointed customers during morning rushes.
Refer – NOVAPROD: Advanced Production – Microsoft AppSource
Nothing spoils your profits like spoilage. LS Central helps you track expiry dates, ingredient usage, and stock movement in real-time. It even supports auto-replenishment based on historical data.
From punch cards to mobile apps, LS Central enables bakeries to build loyalty with customized offers, memberships, and rewards. You can track customer preferences and drive repeat business with targeted campaigns.
Customers want convenience. LS Central integrates:
This means your bakery can cater to every customer—wherever they are.
Your staff can take orders at the table or during busy farmers’ markets using mobile POS. Orders go straight to a kitchen display system, reducing errors and speeding up service.
Whether you’re a boutique bakery with one outlet or a regional chain with multiple stores and central production, LS Central offers:
It’s been successfully adopted by F&B outlets worldwide, making it a trusted choice for growth-oriented bakeries.
The future of bakeries is baked with data. By choosing a unified solution like LS Central, you get more than software—you get a system that understands the rhythm of your ovens and the pulse of your customers.
✨ If you’re a bakery owner or consultant exploring tech transformation, LS Central could be your secret ingredient to sustainable success.
Links to case studies –
If you’re in discrete manufacturing, you know how quickly small inefficiencies can escalate:
The good news? The right ERP can turn these challenges into opportunities. That’s where Dynamics 365 Business Central can make a difference.
Discrete manufacturing has unique complexities—production orders, inventory tracking, and supply chain coordination all need to work in sync. Dynamics 365 Business Central is designed to help you overcome these hurdles.
Gain end-to-end visibility so you can respond faster, reduce downtime, and deliver more consistently.
Use AI-driven forecasting to keep stock levels accurate, reduce excess inventory, and prevent costly shortages.
Leverage predictive analytics to anticipate disruptions, adapt quickly, and build agility into your supply chain.
A mid-sized electronics manufacturer we partnered with struggled with manual inventory tracking and limited visibility into raw material availability. Their planners were stuck in spreadsheets, often realizing too late that critical components were missing.
After adopting Dynamics 365 Business Central:
The result? Faster production cycles, reduced costs, and happier customers.
These aren’t just software features—they’re game-changers that can help you move from firefighting to growth.
With the right technology, your manufacturing business doesn’t just keep pace—you can leap ahead of the competition.
In the dynamic world of retail, Buy Now Pay Later (BNPL) platforms are emerging as transformative tools that drive significant increases in sales and enhance the overall shopping experience. Fintech pioneers like Tamara and Tabby are at the forefront of this revolution in the Middle East, particularly in Saudi Arabia. These platforms are reshaping consumer spending habits while delivering substantial benefits to retailers.
Worried about migrating data from your legacy system? Transitioning to Microsoft Business Central can be daunting, but understanding the key steps and potential pitfalls can make the process smoother. Our comprehensive guide provides essential tips and best practices to help you navigate data migration with confidence. From ensuring data accuracy to avoiding common mistakes, we cover everything you need to know for a successful move to Business Central.
As the decision-maker, you control your data migration strategy, but it’s crucial to carefully weigh your options to avoid impacting your implementation cost and timeline. Here are the three most common approaches:
Each option is feasible, but the right choice for you depends on balancing cost and maximizing ROI in today’s fast-evolving AI landscape. Let’s explore these options in detail to help you determine the best fit for your needs. Each of these options has its own set of advantages and considerations
Pros:
Simplicity: The process is straightforward, reducing the complexity of migration.
Speed: Migrating only opening balances can speed up the implementation and reduce costs.
Clean Start: Avoids the risk of carrying over outdated or irrelevant historical data.
Cons:
Limited Historical Insight: You’ll miss out on past transactional data that could be useful for trend analysis or detailed reporting.
Data Gaps: May require manual entry or adjustments for historical context that could impact accuracy.
Migrating data from the previous year gives you a historical snapshot, which can be helpful for maintaining continuity and making comparisons. This approach ensures you have a good amount of past data to work with without bringing over everything from previous years.
Pros:
Contextual Continuity: Provides a more complete picture of recent business operations, making it easier to transition and compare historical performance.
Improved Reporting: Allows for continuity in financial reporting and analysis over the past year.
Cons:
Migration Complexity: More data means a more complex migration process, potentially leading to increased costs and time.
Data Cleanup: You may need to clean and format historical data, which can be resource-intensive.
Migrating all historical data, including detailed transactional records, offers the most comprehensive view of your business’s history. This is beneficial for in-depth reporting and analysis but can be more costly and time-consuming.
Ultimately, your choice should align with your business needs and goals. We can delve deeper into each option, discuss the implications, and help you decide which approach will provide the best balance between cost, effort, and return on investment
Pros:
Comprehensive View: Offers a complete historical record, which is invaluable for in-depth analysis, trend identification, and long-term decision-making.
Enhanced Reporting: Facilitates detailed reporting and audits by including all past transactions.
Cons:
Cost and Time: This approach can be the most expensive and time-consuming due to the volume of data and the complexity of the migration.
Potential for Errors: Migrating large amounts of data increases the risk of errors or inconsistencies, which can require significant post-migration troubleshooting.
At Novasoft, our team brings over 25 years of experience in implementing business applications, including ERP, CRM, and operational solutions, alongside expertise in emerging technologies like AI, ML, automation tools, and business analytics. Navigating data migration requires meticulous planning and adherence to best practices. Here are some essential guidelines:
Data migration can be complex and time-consuming, so start planning early to avoid delays. Allocate sufficient resources and set up robust processes for data extraction, cleansing, and validation to ensure a seamless transition and prevent potential bottlenecks.
Before migration, conduct a thorough analysis of how your data will be used in the ERP system. Map your data to the ERP’s structure and define rules for data translation. This approach will enhance real-time insights and ensure that your data supports effective decision-making across all departments.
Define data ownership and governance roles within your team to manage data accurately. Determine the correct versions of redundant information and ensure compliance with regulations such as CCPA and GDPR. Appoint a data steward to oversee data integrity and regulatory adherence.
Be strategic about the data you migrate. Avoid importing every historical record; instead, focus on data that is relevant and actionable. Excessive historical data can slow down system performance and make it harder to find needed information, so prioritize data that will add value to your new ERP system.
Ensure the quality of data before migration by conducting thorough data quality checks. Identify and correct errors, inconsistencies, and duplicates to prevent issues in the new system. This will help maintain the accuracy and reliability of your data.
Create a detailed migration strategy that includes timelines, milestones, and key deliverables. Outline specific steps for data extraction, transformation, and loading. A well-defined strategy helps manage expectations and keeps the migration process on track.
Conduct rigorous testing throughout the migration process. Perform test migrations to identify and resolve potential issues before going live. Validate that data is correctly integrated and functional in the ERP system to ensure a smooth transition.
Prepare your team for the new ERP system by providing comprehensive training and support. Ensure that users understand how to navigate the new system and access the migrated data effectively. Adequate training helps ease the transition and boosts user adoption.
After migration, continuously monitor the ERP system to identify and address any issues that arise. Collect feedback from users to make necessary adjustments and ensure the system operates efficiently. Post-migration monitoring helps optimize performance and resolve any unforeseen challenges.
By following these best practices, you can enhance the effectiveness of your data migration and ensure a successful ERP implementation.
Migrating data from a legacy system to Business Central can be a daunting task, especially when dealing with historical data. We recommend focusing on migrating only the opening balances for a smoother transition. This approach simplifies the migration process and reduces complexity compared to transferring extensive historical data. Tools like Power BI and Tableau can help bridge the gap between your old and new data, while AI can assist in integrating insights from both systems.
Opting for opening balances is often the best choice for a successful implementation. If you encounter any data migration challenges or need personalized advice, our experts are here to help. Contact us to discuss the best strategies for your needs and ensure a seamless transition to Business Central.
Simplify Your Post-Dated Cheque Management with Novasoft's Addon for Dynamics 365 Business Central
Handling post-dated cheques (PDCs) can be complex, but Novasoft’s Post-Dated Cheque Management addon for Microsoft Dynamics 365 Business Central makes it easy. This smart solution is designed to streamline how you manage PDCs, making both payables and receivables more efficient and giving you better control over your finances.
Upgrade your financial processes with Novasoft’s Post-Dated Cheque Management addon for Dynamics 365 Business Central. This solution not only streamlines your cheque management but also enhances accuracy and operational efficiency, allowing you to focus on what truly drives your business forward.
Novasoft, a distinguished Microsoft Dynamics Gold Partner (Solution Partner), provides a comprehensive range of services tailored for Business Central. Our offerings encompass Implementation, Support, Development, Add-ons, Licensing, and more. With an impressive track record spanning over two decades, our experienced Novasoft team has achieved successful project deliveries on a global scale, including notable achievements in Saudi Arabia.
Benefit from our team’s deep insights into the intricacies of international projects. Our proficient consultants possess the expertise to ensure seamless Business Central implementations, leading to an optimized ROI. For valuable perspectives on unleashing the complete power of Business Central, don’t hesitate to connect with Novasoft. Your journey towards harnessing Business Central’s potential starts with us.
Microsoft Dynamics 365 Business Central is a comprehensive business management solution used by over 200,000 customers worldwide. It serves a diverse range of industries, including manufacturing, retail, finance, and professional services. By integrating core functions such as finance, sales, and customer service into a single, user-friendly platform, Business Central helps businesses streamline operations, gain real-time insights, and adapt to evolving market conditions. Whether you’re a small business or a growing enterprise, Business Central offers the flexibility and tools needed to drive efficiency and support long-term success.
There are countless other reasons why Microsoft Dynamics 365 Business Central could be the perfect fit for your organization. Reach out to Novasoft, your trusted Microsoft partner in Saudi Arabia, the Middle East, and the USA, to learn how you can quickly adopt Business Central and start reaping the benefits of this powerful ERP solution.
At Novasoft, we specialize in Microsoft Dynamics 365 Business Central solutions for businesses in Saudi Arabia, the Middle East, and the USA. As a trusted Microsoft partner, we offer seamless implementation, customization, and support to help you maximize the benefits of Business Central.
Our team provides tailored solutions to streamline your operations, integrate with Microsoft tools, and boost efficiency. With our expertise, you can achieve a smooth transition and a high return on investment.
